The whole business on one database, which is the point.

Operations is the function that pays for tool sprawl. Version X replaces the CRM, support desk, finance, contracts and HR tools with one system, so there is one integration surface, one permissions model and one export.

Today

  • Five vendors, five renewal dates, five security reviews.
  • Integrations between them break quietly and are found weeks later.
  • Reporting means exporting everything and reconciling it by hand.

On Version X

  • One vendor, one bill, one security review.
  • Nothing to integrate between modules, because they are the same records.
  • Reporting reads the database rather than five exports.

The modules you will live in

Questions.

How many integrations do we need to maintain?

Between Version X modules, none: they are the same records rather than integrated systems. External integrations are capped at five on Launch and unlimited from Scale.

Can we export everything if we leave?

Yes. A complete export is possible precisely because the data is in one database rather than nine.