| Monthly cost, 5 people | $875 to $1,750 | €499 |
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| What that includes | CRM only | Nine modules plus Ori |
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| Billing | Annual contract required, no monthly option | Monthly or annual, no contract required |
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| Implementation | Quoted separately, usually a partner engagement | Included, Ori-guided from Scale |
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| AI | Add-on, from $550 per seat | Included, metered above a per-tier allowance |
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| Support desk | Service Cloud, separately licensed | Included from Launch |
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| Finance and invoicing | Not offered | Included from Launch |
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| Contracts and e-signature | Third party, usually DocuSign | Included from Scale |
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| Ecosystem and app marketplace | AppExchange, thousands of appsBetter | Growing, much smaller |
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| Scale ceiling | Tens of thousands of seatsBetter | Built for 5 to 100 people |
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| Certified consultants | A large global marketBetter | Us, and Jacaranda Labs |
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